Privacy Policy

Sessions Cycle ("Sessions Cycle", "Sessions", "we", "us", or "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit sessionscycle.com, use Ask Sessy, book classes, purchase memberships, create an account, submit forms, or interact with our studio.

This page also serves as our California Notice at Collection and our Do Not Sell or Share My Personal Information disclosure. It should also be read together with our Terms and Conditions.

Information We Collect

• Identifiers and contact information, such as name, email address, phone number, mailing address, account credentials, and similar information you provide.
• Booking, purchase, and account information, such as classes booked, memberships, class packs, purchase history, class preferences, and studio communications.
• Payment information processed by secure providers connected to our booking and payment platform. We do not intend to store full payment card numbers on our website.
• Forms, messages, releases, waivers, requests, and other information you submit to us.
• Photos, videos, or content you provide or authorize for studio use, including media release information.
• Device, analytics, and cookie data, such as IP address, browser, operating system, pages viewed, links clicked, referring URL, dates, times, and site performance data.
• Anonymous Ask Sessy and site search interaction data, such as questions asked, matched answers, clicked links, page URL, language, device type, timestamp, user agent, and hashed IP.

Sources of Information

We collect information directly from you, automatically when you use the site, from analytics tools, from service providers that help with booking, accounts, payments, forms, communications, and studio operations, and from social platforms when you interact with our pages.

Booking Platform, Accounts, Memberships, and Payments

We use Mariana Tek/Xplor and its integrations to operate booking, account, membership, purchase, check-in, and payment functionality. When you book a class, purchase a membership or class pack, create an account, log in, or manage your profile, you may provide information directly to Mariana Tek/Xplor and its connected payment providers. Their privacy and security practices are governed by their own policies and agreements.

Sessions Cycle may receive or access Mariana Tek/Xplor-related information to administer classes, memberships, accounts, customer support, communications, studio operations, internal reporting, security, and compliance. You should not share your account credentials. You are responsible for keeping login information private and signing out when using a shared device.

How We Use Information

• Provide and administer classes, bookings, memberships, accounts, purchases, and studio services.
• Respond to questions, messages, support requests, and service communications.
• Process forms, waivers, releases, and consent records.
• Send updates, promotional messages, or communications where permitted by law or consent.
• Operate, measure, personalize, secure, and improve our website, Ask Sessy, content, services, and customer experience.
• Prevent fraud, abuse, spam, technical issues, and unauthorized use.
• Comply with legal obligations, enforce terms, and protect rights, safety, and property.

Ask Sessy and Site Search

Ask Sessy is designed to answer questions using Sessions Cycle site content. To improve its answers and understand what visitors are trying to find, we may log anonymous interactions, including the question asked, matched answer, clicked links, page URL, language, device type, timestamp, user agent, and hashed IP. You should not enter sensitive personal information into Ask Sessy.

Cookies, Analytics, and Similar Technologies

We use cookies, local storage, pixels, analytics, and similar technologies to operate the site, remember preferences, measure performance, understand site usage, and improve marketing and content. We may use Google Analytics and similar tools. You can control cookies through your browser settings, though some features may not work correctly. See our Cookie Policy for additional information.

How We Disclose Information

We may disclose information to service providers that help us operate our business, including hosting, analytics, forms, email, booking, account, payment, security, maintenance, technical support, and marketing providers. We may also disclose information when required by law, to protect rights or safety, in a business transaction, with your consent, or as aggregated or de-identified information.

Do Not Sell or Share My Personal Information

We do not sell personal information for money. Some privacy laws may treat certain analytics, advertising, or measurement cookies as a "sale" or "sharing" of personal information. To request that we do not sell or share your personal information, contact connect@sessionscycle.com with the subject line "Do Not Sell or Share". You may also limit cookies using your browser and available privacy tools.

California Notice at Collection

At or before the time of collection, we provide notice that we may collect the following categories of personal information: identifiers, customer records information, commercial information, internet or network activity, approximate geolocation data, audiovisual information if you provide or authorize content, limited inferences about service preferences, and sensitive personal information only where necessary for specific services or legal requirements.

We use these categories for the purposes described in this Policy, including providing services, processing bookings and purchases, communicating with you, improving the site and Ask Sessy, security, legal compliance, and business administration. We retain information only as long as reasonably necessary for these purposes unless a longer period is required or permitted by law.

California Privacy Rights

California residents may have the right to know/access, correct, delete, receive information about categories collected, opt out of sale or sharing, limit certain uses of sensitive personal information, and not receive discriminatory treatment for exercising privacy rights. To make a request, email connect@sessionscycle.com. We may verify your identity before completing a request.

Security and Retention

We use reasonable safeguards to protect information, but no website, system, or transmission is completely secure. We retain information for as long as needed to operate our business, provide services, comply with legal obligations, resolve disputes, and enforce agreements.

Children's Privacy

Our site and services are not directed to children under 13. We do not knowingly collect personal information from children under 13 without verifiable consent required by law. Minors who participate in classes or use studio services may require parent or legal guardian involvement, consent, waivers, or releases.

Third-Party Services and Links

Our site may link to booking, payment, social media, maps, app store, or other third-party services. Their privacy practices are governed by their own policies, not this Policy.

Mobile Information and Texting

No mobile information or personally identifiable information will be shared with third parties for third-party marketing purposes. Text messaging opt-in data and consent will not be shared under any circumstances, except as needed to provide messaging services or comply with law.

Related Policies

• Terms and Conditions
• Refund and Cancellation Policy
• Health and Safety Disclaimer
• Liability Waiver and Release
• Media Release
• Cookie Policy

Changes to this Policy

We may update this Policy from time to time. The version posted on this page states the effective date and applies when posted.

Contact Us

Sessions Cycle
14625 Whittier Blvd., Whittier, CA 90605
Email: connect@sessionscycle.com
Phone: (562) 272-SESH