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First Ride

Start here if you are new to Sessions Cycle.

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Booking, Schedule & Arrival

Class booking, check-in, late arrivals, and studio basics.

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Memberships, Credits & Pricing

Membership, class package, credit, and account questions.

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Studio Amenities

What is available before, during, and after class.

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Health, Safety & Accessibility

Safety, health, age, accessibility, and personal belonging guidance.

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Guests, Community & Studio Requests

Guests, founders, private events, music requests, careers, and photos.

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FAQ

All frequently asked questions

54 answers to help you plan your ride.

14 answers

First Ride

Start here if you are new to Sessions Cycle.

What happens when I arrive?

Check in at the front desk, complete any needed waiver, get help with shoes or bike setup, place belongings in a locker, and let the team know if it is your first ride so they can walk you through the studio.

What should I bring to my first cycling class?

Bring workout-ready clothes, water, and the mindset to take the ride at your own pace. If you do not have cycling shoes, the studio can help with that.

Do I need cycling experience before taking class?

No. Sessions Cycle welcomes new riders and experienced riders alike, with instructors who help you get set up and ride with confidence.

Are classes beginner-friendly?

Absolutely. Our instructors help with setup and form. Take what you want, leave what you do not want. Everything is a suggestion; we want you to feel empowered, never defeated.

What is class like?

Expect a music-driven ride that blends cardio, resistance, coaching, and a supportive room that keeps you engaged from the first beat to the last.

What should I wear?

A t-shirt, sports bra, form-fitting leggings, or shorts are great options. Cycling shoes are required and available on-site.

How early should I arrive?

Please arrive 15 minutes before class so you have enough time to check in, get set up on your bike, and meet your instructor. If you are not signed in within 4 minutes of class, your bike may be released.

Do I have to follow all of the choreography?

No. The instructor's cues are guidance. You can stay seated, slow down, reduce resistance, skip choreography, or take a recovery break whenever you need.

What should I do if I cannot keep up with the instructor?

Ride at the pace that feels right for you. Stay seated, reduce resistance, slow your cadence, skip choreography, or take a recovery break whenever needed.

Why is proper bike setup important?

A properly adjusted bike supports comfort, stability, and better riding form. First-time riders should ask a team member to check their setup before class begins.

How should the bike seat be positioned?

A common starting point is setting the saddle near hip height while standing next to the bike. The team can make the final adjustment so your knees, hips, and posture feel supported.

How should the handlebars be positioned?

Handlebars should be high enough that you can reach them without rounding your back, locking your elbows, or lifting your shoulders. New riders often feel best with handlebars slightly higher.

How do I add or reduce resistance?

Use the resistance control on the bike to make the ride feel heavier or lighter. Add enough resistance to feel stable, and reduce it whenever you need to recover.

Will my seat feel sore after my first class?

Some temporary saddle discomfort is common for new riders and usually improves as your body gets used to cycling. Proper bike setup and fitted workout clothing can help.

11 answers

Booking, Schedule & Arrival

Class booking, check-in, late arrivals, and studio basics.

How do I book a bike at Sessions Cycle?

You can reserve your class and bike through the Sessions Cycle booking flow online or in the app, then arrive a little early if it is your first visit.

How long is each class?

Class length can vary by format. Please check the schedule for the exact duration listed with the class you want to book.

Can I choose my bike when booking?

Bike selection depends on current booking availability. Check the booking flow when reserving your class, or ask the front desk if you need help choosing a bike.

Can I change my bike after booking?

Bike changes depend on availability. Check your account or contact the front desk before class if you want help moving to a different open bike.

How does the waitlist work?

If a class is full, join the waitlist through the booking flow and watch your notifications. If a spot opens and you are added, your reservation may be treated like a regular booking.

What happens if I am added to class from the waitlist?

Once you are added from the waitlist, monitor your account and notifications. If you can no longer attend, remove yourself or contact the studio as soon as possible.

Late policy?

There is a five-minute grace period before bikes are released.

What is the cancellation window?

Cancellation rules can depend on the class, credit, membership, or promotion. Please review the current Refund & Cancellation Policy or your account details before booking.

What are the late-cancellation or no-show fees?

Late-cancellation and no-show rules may vary by purchase type. Review the current Refund & Cancellation Policy or ask the front desk for the latest fee and credit details.

How do I cancel a class?

Use the official booking website or app whenever possible so your cancellation is recorded correctly. If you need help, contact the studio before the cancellation window closes.

Does the studio have rules?

Yes. All riders must sign a waiver before being permitted into the studio. Riders must be checked in prior to class start, on the app or at the front desk. We reserve the right to release any unclaimed bikes 4 minutes before class time. If you are running late, please call the studio. No rider will be permitted into class after the 10 minute mark for safety reasons. If you need to leave class early, please let the instructor know. No phones in the studio; leave phones in your locker or with the front desk if you are waiting on something important. Smart watches should be on theater mode. The studio is loud, so please limit talking during class. Everyone has a place here; if you prefer to ride to your own beat, please ride from the back to be a good neighbor to riders following the instructor. Please wear deodorant.

8 answers

Memberships, Credits & Pricing

Membership, class package, credit, and account questions.

What is the difference between a membership and a class package?

A membership is usually best for riders who plan to ride consistently, while a class package is a flexible option for buying a set number of rides. Check the Membership page or ask the front desk for current details on billing, expiration, and benefits.

Do class credits expire?

Class credit expiration can vary by package, promotion, or membership. Check your account or the purchase details before buying.

Do unused membership rides roll over?

Rollover rules depend on the membership type. Review the membership details before purchase or ask the front desk which option fits your riding routine.

Can I pause or freeze my membership?

Membership pause or freeze options depend on the membership terms. Contact the studio so the team can review your account and explain available options.

How do I cancel my membership?

Membership cancellation requirements depend on your membership terms. Contact the studio or review your account details for the correct process, timing, and final billing information.

Can memberships or class credits be shared or transferred?

Memberships and class credits are generally tied to the rider account that purchased them unless a specific offer says otherwise. Ask the front desk about guest options or transfer questions.

Are gift cards available?

Gift card availability may change. Please contact the studio or ask the front desk about current gift card options.

Student or teacher discounts?

Yes, with valid ID.

7 answers

Studio Amenities

What is available before, during, and after class.

Do you offer showers?

Yes. Sessions Cycle offers fully equipped showers and private changing areas for men and women, stocked with eco-friendly products and fresh towels.

Do I need special shoes?

Yes, our bikes require cycling shoes that clip into the pedals. Bring your own, or rent a pair for $4. First time is on us.

Can I bring my own cycling shoes?

Yes, you may bring your own cycling shoes. Please confirm compatibility with the front desk before class so the team can make sure your shoes work with the studio bikes.

Do you provide water or sell water bottles?

Yes, we provide water and have water bottles available for purchase. Please ask the front desk for more information.

Parking?

Free lot, plus tons of street parking.

What music is played during class?

Sessions classes are music-driven and built around curated playlists. Music varies by instructor and class, and the energy is designed to help you stay connected to the ride.

Are food and drinks allowed in the cycling room?

Water is welcome. For cleanliness and safety, please avoid food, glass containers, alcohol, or other drinks in the cycling room.

8 answers

Health, Safety & Accessibility

Safety, health, age, accessibility, and personal belonging guidance.

Can I ride with an injury or medical condition?

If you have an injury, medical condition, or health concern, please consult a qualified healthcare professional before class. Let the instructor know before the ride so they can help with general setup or modifications.

What should I do if I feel dizzy, uncomfortable, or unwell?

Slow down, stay seated, reduce resistance, and alert the instructor or studio team. Stop riding if needed and seek medical attention if symptoms continue.

Is indoor cycling low-impact?

Indoor cycling is generally lower impact than workouts that involve repeated contact with the floor because the bike supports your body. Proper setup and appropriate resistance still matter.

Can I ride while pregnant?

Please consult your physician or qualified healthcare professional before riding while pregnant. If cleared to ride, arrive early and tell the instructor so they can suggest general modifications.

Is the studio accessible?

If you need an accommodation or have accessibility questions, contact the studio before class so the team can help you prepare for your visit.

How old do you have to be?

We recommend riders are at least 12 years old and meet a height requirement of 4'11. All riders are required to fill out a first rider waiver. Minors must have waivers signed by their parent or guardian, and waivers signed outside the studio are not accepted. Riders ages 12-17 are required to be accompanied by an adult at all times. Children are not permitted in the studio for safety reasons.

Do you have childcare?

Sessions does not provide childcare.

Can I leave belongings at the studio overnight?

Please take personal belongings with you after class. Sessions is not responsible for lost, stolen, or unattended items.

6 answers

Guests, Community & Studio Requests

Guests, founders, private events, music requests, careers, and photos.

Can I bring a guest?

Yes, you can bring a guest. Just tell the front desk when you arrive so the team can help get your guest registered before class.

Who founded Sessions Cycle?

Sessions Cycle was founded by Whittier natives Tatania and Megan, who built the studio around music, movement, community, and the belief that every rider should feel seen, supported, and stronger after each class.

Do you offer private rides or events?

For birthdays, celebrations, team rides, charities, or corporate events, contact the studio so the team can review availability and options.

Can I request a song or class theme?

You can share song or theme ideas with the studio or instructor, but playlist and class programming decisions are made by the instructor and studio.

How do I become a Sessions instructor?

If you are interested in teaching at Sessions, contact the studio and share your background. The team can explain any current audition, training, or application steps.

Can I take photos or videos inside the studio?

Please do not film or photograph other riders without permission. Recording during class should not disrupt the ride and may require studio approval.